AODA – Accessible Customer Service Training

This course which is tailored to individuals in the multi-unit residential rental housing sector, is designed to help you meet compliance training requirements under the Accessibility for Ontarians with Disabilities Act, the Customer Service Standard and the Integrated Accessibility Standards Regulation

This highly interactive course provides participants with information about the AODA legislation and how it applies to everyday work, their buildings, and to their residents. Course participants will learn a bit about what accessible customer service is and how to meet the communication and service needs of people with a range of different disabilities.

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